Order Processing and Production Timelines

Once you’ve placed your order and we’ve successfully processed your payment, our dedicated team swings into action to process your order efficiently. Typically, most orders are processed within 1-2 business days, with weekends and holidays excluded from this timeframe. While we aim to maintain these processing times, during peak seasons or special promotions, slight delays may occur. Rest assured, we’re committed to getting your orders to you as swiftly as possible.

When it comes to the production of your unique items, here’s a breakdown:

  • For 2D print products, you can expect production to take approximately 3-5 days.
  • For 3D print products, the production timeline extends to around 5-8 days.
  • During peak seasons, please allow for a potential increase of up to 3-5 days in production times. Your patience during these times is greatly appreciated.

It’s important to note that our product range is predominantly comprised of 3D custom products, which encompass a diverse array of items such as shoes, overall printed clothes, mugs, canvases, tire covers, and more.

Shipping Methods and Delivery Expectations

To cater to your unique needs, we offer various shipping options:

  1. Standard Shipping: Our reliable standard shipping option provides delivery within the specified timeframe for your location. Domestic orders generally take between 5 to 10 business days, while international orders may vary from 7 to 21 business days, depending on the destination country.
  2. Express Shipping: For those seeking expedited delivery, our express shipping option ensures swifter delivery. Typically, domestic orders are delivered within 2 to 5 business days, and international orders within 3 to 7 business days.

Shipping Costs and Additional Considerations

Shipping costs are calculated based on factors like the weight, size, and destination of your order. During the checkout process, you’ll be presented with the available shipping options, along with their respective costs, allowing you to make an informed choice. It’s important to note that for international orders, additional customs duties and taxes may apply, which will be the responsibility of the recipient.

Order Tracking and Delivery Transparency

Once your order is dispatched, you’ll receive an email notification equipped with tracking details. This valuable information empowers you to monitor the status of your package and anticipate its estimated delivery date.

Address Accuracy: A Vital Consideration

For a successful delivery experience, please ensure you provide precise and comprehensive shipping information during the checkout process. To confirm your address details, you can conveniently visit our address verification page here: https://www.smarty.com/products/single-address

It’s essential to note that we cannot take responsibility for any delays or misdeliveries arising from incorrect address details. Should you need to update your address, you have a window of 24 hours from the time of placing your order to do so. Simply reach out to us via email to facilitate the address change.

While we strive for timely deliveries, please understand that unforeseen circumstances or external factors, such as natural disasters, customs delays, or logistical challenges, may occasionally affect delivery times. Your understanding and patience in such rare cases are sincerely appreciated.