We understand that shopping for fashion items can sometimes be challenging, and we want to ensure you have a comfortable and satisfactory shopping experience at our store. Below is our fashion store’s return policy:

  1. Return Timeframe: You can request a return of merchandise within 30 days from the date of delivery. To be eligible for a return, the product must be in its original condition, undamaged, and still have all original labels, tags, and packaging.
  2. Return Conditions:
  •         The product must be unused, unwashed, undamaged, and not altered.
  •         All original labels, tags, and packaging must be intact.
  •         You need to provide the return request form (if applicable) along with the purchase receipt or confirmation form.
  1. Return Procedure:
  •         To request a return, please contact us through the email provided on the purchase receipt.
  •         We will provide specific instructions regarding the return process, including how to package the product and the return address.
  •         Once the product is inspected and confirmed to meet the return conditions, we will proceed it.
  1. Return Fees: You will be responsible for any shipping and handling fees associated with the return.
  2. Return of Promotional and Discounted Items: For products purchased under promotional campaigns or at a discounted price, we can not accept return.
  3. Non-Applicable Returns for:
  • Products that are not in their original condition, used, or do not meet return conditions.
  • Products that have been used extensively and are damaged due to improper use.
  • Incorrect size, design, or color selection.
  • Failure to carefully preview the design for accuracy. Please review your order before checkout to ensure accuracy. (all of our printing files are automatically generated exactly as same as the preview on our website)
  • Did not email cancel or change request to our email within 12 hours since ordering.
  • Return without no acceptance from us by email, return to wrong address, return to carrier warehouse. 
  • I ordered by mistake / I’m no longer interested/ It’s not as expect/ Not as my expectation/standard…
  • Please note that if you use a coupon code, we don’t accept refunds in any case.

We are committed to safeguarding your rights and handling all return requests promptly and fairly. Thank you for shopping at our fashion store, and we look forward to serving you with pleasure!